The Future of Payments Operations: Agentic AI and the rise of digital colleagues

Rising transaction volumes, mounting compliance demands, and escalating costs are pushing traditional payment systems to their limits.

The answer? Automation.

AutoRek, Microsoft, and Capgemini are partnering with top payment firms to deploy cutting-edge AI, especially Agentic AI to remove operational bottlenecks, boost productivity, and enhance human expertise where it matters most.

Generative AI and autonomous agents are transforming finance. From reducing exceptions by up to 95% to automating reconciliation and unlocking real-time insights across treasury and reporting, these technologies are reshaping the way payment operations work.

Why Now?

• Legacy infrastructure can’t keep up.
• New regulations like safeguarding demand operational resilience.
• Workforce strains are widening capacity gaps.
• Clients expect real-time, premium digital experiences.

The industry is already seeing the benefits: less manual effort, lower risk, scalable operations, and new revenue opportunities.

Shape the Future of Payments

Discover how AutoRek, Microsoft, and Capgemini are driving transformation across the sector.

Download our whitepaper to learn how to future-proof your operations with intelligent automation.